These Terms of Use (the “Terms”) govern your use of the Reverbs website at reverbs.app and any related Reverbs subdomains, pages, and content (together, the “Site”). Reverbs is a wedding audio capture and interactive gallery service based in Ontario, Canada.
By visiting or using the Site, you accept these Terms. If you do not accept them, please do not use the Site.
If you book Reverbs, you also enter into a separate Client Services Agreement at checkout. The Client Services Agreement governs the paid booking relationship; these Terms govern your use of the Site itself. Where the two documents address the same topic, the Client Services Agreement controls in respect of your booking.
These Terms work alongside our Privacy Policy, Cookie Policy, and Accessibility Statement.
1. Who can use the Site
You may use the Site if you are at least the age of majority in your province or country (eighteen (18) in Ontario) or if you have your parent or guardian’s permission and supervision. The Site is not directed at children. If you are under the age of majority, please do not provide personal information through the Site, and please ask an adult to interact with Reverbs on your behalf.
2. Booking, accounts, and the Client Services Agreement
You can browse most of the Site without creating an account. To book Reverbs, you complete checkout and create a client portal account. At checkout, you are presented with a Client Services Agreement that governs the booking — what you are buying, the price, payment, cancellation, gallery hosting, and other booking-specific terms.
These Terms cover only your use of the Site. They do not cover the booking itself.
3. Reverbs content on the Site
3.1 What we own
Everything we publish on the Site — including the Reverbs name, the Reverbs logo, the Site’s design and code, photographs and gallery visuals we have permission to display, audio samples in our demos, written copy, illustrations, and other materials — is owned by Reverbs or licensed to us by the people who created it. It is protected by Canadian and international copyright, trademark, and other intellectual property laws.
3.2 What you can do with our content
You may view the Site for your own personal, non-commercial use. You may also share links to public pages on the Site through normal social media or messaging.
3.3 What you cannot do with our content
Without our prior written permission, you must not:
- Copy, reproduce, republish, modify, or create derivative works from any content on the Site;
- Download, scrape, or harvest content in bulk, including by automated means;
- Use any Reverbs name, logo, or trademark in your own materials, in a way that suggests endorsement, sponsorship, or partnership;
- Use the Site to train an artificial intelligence model;
- Frame the Site within another website or app;
- Remove, hide, or alter any copyright, trademark, or other proprietary notice on the Site; or
- Decompile, reverse engineer, or attempt to extract the source code of the Site.
3.4 Demo galleries and example weddings
Some content on the Site (for example, demo galleries showing example weddings) features real couples, guests, and audio. That content is published with the relevant couple’s permission under the portfolio-use permission described in our Privacy Policy. The same restrictions in this Section 3 apply to demo gallery content. If you are a guest who appears in a demo gallery and you have a privacy concern, please contact our Privacy Officer at privacy@reverbs.app.
4. Acceptable use
You agree to use the Site honestly and respectfully. While using the Site, you must not:
- Break the law, or use the Site to do so;
- Pretend to be someone else, including another Reverbs Client, audio artist, planner, or vendor;
- Submit false information through any form on the Site;
- Try to gain unauthorized access to the Site, our systems, our client portal, or any other Reverbs account;
- Probe, scan, or test the Site or our systems for vulnerabilities;
- Interfere with the Site, including by uploading viruses, running denial-of-service attacks, or sending excessive automated requests;
- Harvest email addresses, names, or other information from the Site;
- Use the Site to send unsolicited commercial messages (spam) under Canada’s Anti-Spam Legislation or any equivalent law; or
- Use the Site in any way that disrupts other people’s ability to use it.
We can suspend or terminate your access to the Site if we reasonably believe you have broken these rules.
5. Forms, waitlists, and other interactions
When you submit information through a form on the Site — for example, a contact form, a city waitlist form, or a date waitlist form — we use that information for the purpose stated at the form, in accordance with our Privacy Policy.
You are responsible for the accuracy of the information you submit through the Site.
6. User-submitted content
The Site does not currently include public review, comment, or upload features. If we add such features in the future, additional rules will apply, and we will update these Terms.
If you submit any feedback, suggestions, or ideas to Reverbs through the Site or by email, you grant us a perpetual, non-exclusive, royalty-free licence to use that feedback to improve the Reverbs service. We handle any personal information in feedback under our Privacy Policy.
7. Links to other websites
The Site may link to other websites — for example, vendor websites, social media accounts, or other resources. We are not responsible for the content, privacy practices, or terms of those websites. Links from the Site do not mean endorsement.
8. The Site is provided “as is”
We work hard to keep the Site running, accurate, and secure, but the Site is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we do not give any warranty that:
- The Site will always be available, uninterrupted, or error-free;
- The Site will be free of viruses or other harmful code;
- The information on the Site is complete, accurate, or current at all times; or
- The Site will meet your specific needs or expectations.
Information on the Site is for general information only. It is not legal, professional, or other expert advice.
9. Limitation of liability
The total liability of Reverbs to you for anything arising out of your use of the Site, whether in contract, tort, or otherwise, is limited to one hundred Canadian dollars (CAD $100). We are not liable to you for indirect, special, incidental, consequential, or punitive damages, or for loss of profit, business opportunity, or goodwill, even if we knew or should have known they were possible.
This Section 9 covers your use of the Site only. If you book Reverbs, the limitation of liability for the booking itself is set out in your Client Services Agreement.
Nothing in these Terms excludes, restricts, or modifies any non-excludable right or remedy you have under the Ontario Consumer Protection Act, the Sale of Goods Act, the Competition Act, or other applicable consumer-protection legislation. You also keep the right to publish honest reviews of Reverbs in any forum.
10. Indemnification
You agree to defend, indemnify, and hold harmless Reverbs and its directors, officers, employees, and contractors against any claim, damage, or expense (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site. This Section 10 does not apply to anything we do or fail to do that is itself wrongful.
11. Changes to these Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. For material changes, we will post a clear notice on the Site at least thirty (30) days before the change takes effect.
If you continue to use the Site after a change takes effect, you accept the updated Terms. If you have an active Client Services Agreement, changes to these Terms do not change your rights or obligations under that agreement.
12. Suspension and termination
We can suspend or terminate your access to the Site at any time, with or without notice, if we reasonably believe you have broken these Terms or are using the Site in a way that harms us, our users, or others. The provisions of these Terms that are meant to survive termination — including our intellectual property rights, the limitation of liability, and the dispute resolution provisions — continue to apply.
13. Governing law and dispute resolution
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-laws principles.
Any dispute arising out of or in connection with these Terms is subject to the non-exclusive jurisdiction of the courts of Ontario. Nothing in these Terms requires arbitration of consumer disputes, and nothing prevents you from bringing a claim under the Ontario Consumer Protection Act or any other applicable law in the appropriate forum.
14. General
14.1 Entire agreement
These Terms, together with our Privacy Policy, Cookie Policy, and Accessibility Statement, are the full agreement between you and Reverbs regarding your use of the Site.
14.2 Severability
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the smallest extent necessary to make it enforceable.
14.3 No waiver
If we do not enforce a provision of these Terms in any particular case, it does not mean we have waived our right to enforce it later.
14.4 Assignment
You cannot assign these Terms. We can assign them to an affiliate or to a successor in connection with a corporate reorganization or sale.
14.5 Language
These Terms are written in English. If we publish a translation in another language, the English version controls in case of conflict.
15. How to contact us
For questions about these Terms or about the Site:
- Email: hello@reverbs.app
- Mail: Reverbs, 1210 Southwood Dr, Ottawa, ON K2C 3C3
For privacy questions, contact our Privacy Officer at privacy@reverbs.app.
These Terms work alongside our Privacy Policy, Cookie Policy, and Accessibility Statement.